Labquip NDT supplies non-destructive testing equipment to engineers across the UK. Buyers needed fast, accurate technical answers - but enquiries were going cold overnight and at weekends, and skilled engineers were tied up answering the same questions.
Visit labquipndt.co.uk →Enquiries landed overnight and at weekends with no one to reply, so buyers moved on to a faster supplier.
Skilled engineers spent hours each week answering the same spec, pricing and availability questions.
From a buyer's side, getting someone on a call to learn about a product was slow - the engineers who knew the detail were the ones already stretched thin.
Sitting at #21 on Google meant new buyers rarely reached the site in the first place.
Built only from Labquip's own datasheets, manuals and pricing, so every answer was accurate and on-brand.
Every buyer got an instant, correct reply at any hour - no more lost overnight enquiries.
Spotted ready-to-buy buyers and routed them to the team with the full context of the conversation.
From kickoff to answering real buyers on the live site inside a single week.
Within 60 days, the assistant was generating more qualified leads than the whole site had before.
"What impressed me most was how quickly feedback turned into improvements. The system has evolved into something genuinely useful."
"EronAI evolved into something genuinely valuable for our business. It's generating leads and giving our sales team the structured information they need to quote and close faster."