Privacy Policy

This is a plain-English summary of how EronAI handles personal data. It is provided as a starting template and should be reviewed by a qualified adviser before you rely on it.

1. Who we are

EronAI ("we", "us", "our") builds AI assistants for engineering and technical suppliers. For the personal data collected through this website, EronAI is the data controller. You can reach us at enquiries@eronai.co.uk.

2. What we collect

We only collect what we need to respond to you and run our website:

Enquiry details you give us through our contact form or the on-site assistant - such as your name, work email, phone number, company website and a short description of your business.
Usage data - basic technical information such as pages visited and approximate location, collected through cookies and analytics to help us improve the site.

3. How we use it

To reply to your enquiry and arrange a call.
To provide, maintain and improve our services and website.
To understand which content is useful so we can make the site better.

4. Our lawful bases

Under UK GDPR we rely on legitimate interests (to respond to business enquiries and run our site), consent (for non-essential cookies), and performance of a contract (where you become a customer).

5. Who we share it with

We do not sell your personal data. We share it only with service providers who help us operate, such as our website host, email provider and analytics tools, all acting on our instructions. Where any provider is outside the UK, we ensure appropriate safeguards are in place.

6. Cookies

We use essential cookies to make the site work and, with your consent, analytics cookies to measure how the site is used. You can control cookies through your browser settings.

7. How long we keep it

We keep enquiry data only as long as needed to deal with your enquiry and for our legitimate business records, after which it is deleted or anonymised.

8. Your rights

You have the right to access, correct, delete, restrict or object to our use of your personal data, and to data portability. To exercise any right, email enquiries@eronai.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

9. Security

We use appropriate technical and organisational measures to protect personal data. No system is completely secure, but we work to keep your information safe.

10. Changes

We may update this policy from time to time. The date at the top shows when it was last revised.

11. Contact

Questions about this policy? Email enquiries@eronai.co.uk.